KIOO

We use a variety of high-quality materials in our jewelry, such as silver and gemstones. Each product description will specify the materials used for that particular piece.

You can use our ring sizing guide to accurately measure your ring size at home. It's available on our website under the "Sizing" section.

Yes, we offer custom-made jewelry services. Please get in touch with us through the "Contact" section on our website, and we'll be happy to discuss your ideas and create a unique piece for you.

You can find our detailed return policy in the "Legal Notice" section on our website. In summary, we accept returns within 14 days of receipt for a full refund or exchange, provided the item is in its original condition and packaging.

International shipping costs may vary depending on the destination country and the weight of your order. During the checkout process, our system will calculate the exact shipping fee based on your shipping address and the items in your cart. You'll be able to review the shipping cost before completing your purchase.

Yes, we provide order tracking. Once your order is shipped, you'll receive a tracking number via email. You can use this number to track the status of your shipment.

We provide estimated delivery times for different regions and countries during the checkout process. Please note that international shipping may take longer than domestic shipping due to customs processing and the distance between countries. While we strive to provide accurate estimates, unforeseen delays caused by customs or other factors are possible.