Shipping and Delivery

Processing Time

Each Myon Rox piece is carefully handcrafted and prepared for shipment with great attention to detail.

Processing times vary depending on the product. Please refer to the estimated production time indicated on the respective product page. Made-to-order and custom pieces may require additional production time.

Shipping Methods

Orders are shipped via DHL or other trusted international shipping partners, depending on the destination.

Available shipping options and shipping costs are displayed during checkout.

Delivery Times

Estimated delivery times vary depending on the destination, local postal services, and customs clearance.

Typical delivery times are:

• Germany: 1–3 business days
• European Union: 3–7 business days
• International: 5–14 business days

Please note that these delivery times are estimates and cannot be guaranteed.

Customs & Import Duties

Orders shipped outside the European Union may be subject to customs duties, import taxes, or other charges imposed by the destination country.

These charges are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Shipping Issues

Please ensure that your shipping address is complete and accurate when placing your order.

Myon Rox cannot be held responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

If your parcel is lost in transit, delayed significantly, or arrives damaged, please contact contact@myonrox.com as soon as possible.

Myon Rox will work with the shipping carrier to investigate the issue and assist in finding an appropriate solution.

Contact

For any questions regarding shipping, please contact:

Myon Rox

Email: contact@myonrox.com